Frequently Asked Questions

Get answers to common questions about our storage units. Read our frequently asked questions and make an informed decision today!

What is vehicle storage and how does it work?

Renting vehicle storage is a fantastic way to get your favorite vehicle out of the driveway and into a secure space. Vehicle storage keeps your vehicle nearby, but out of the way!

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our locations.

Please contact us if you have any additional questions about renting a unit.

How much does vehicle storage cost?

Our rates vary depending on the size and amenities of the vehicle storage spot you choose.

For more information about our pricing, check out our locations.

Please contact us if you have more questions!

What types of vehicles can I store?

Most often, people store RVs, boats and trailers, or antique/collectible automobiles. Not every vehicle will fit in every storage space! If you're not sure, contact us and we'll help you find the right spot.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What should I do before storing a vehicle?

Be sure to remove anything that might spoil or rot before you store your vehicle. Empty the fridge or bait well and turn off any electronics. Some renters prefer to clean their vehicle before storage so it's pristine and ready when they need it next.

For more tips, take a look at our storage tips!

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

Can I live in my vehicle?

While we're happy to have you store your vehicle with us, we cannot allow anyone to live on the property. Living in your vehicle is against the terms of our rental agreement and can result in legal action.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Do you provide carts to help move belongings to and from my storage unit?

Yes, we provide four-wheel carts free of charge. The carts may not be removed from the premises. 

What am I required to do if I want to move out?

You'll provide a written seven-day notice to the office. It can be in-person, mailed, or e-mailed. Clean your unit, including sweeping. Remove your lock and notify the office that your unit is clean and that the lock is removed. Make sure to let us know as soon as you're finished so you don't get charged for another month!

When can I access my unit?

You can conveniently access your unit every day, all year-round from 6:00 AM - 9:00 PM!

What are our office hours?

Feel free to stop by our office to get help from our friendly staff Tuesday - Saturday from 9:00 AM - 5:30 PM. We are closed for lunch from 12:00 PM - 1:00 PM. 


To ensure cleanliness and safety, we begin closing procedures 30 minutes before we close. We are happy to assist when possible and appreciate your understanding as our team members complete end-of-day tasks!

Where are you located?

We have two convenient locations in Santa Clara near Norman Y. Mineta San Jose International Airport. Both facilities feature units of multiple sizes to fulfill your self-storage needs!

Find the Answers You’re Looking For

The friendly staff at El Camino Self Storage has put together a list of answers to our most frequently asked questions (FAQs). 

For pricing information, check out our rates.

For help selecting the best unit for your needs, check out our handy size guide. We also provide helpful tips for packing and organizing your unit.

We’re proud to serve the Santa Clara community. If you can’t find an answer to your question, contact our storage professionals.

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